Who must the CPI contact regarding a report that involves a DCFS licensed facility?

In situations where a report involves a facility licensed by the Department of Children and Family Services (DCFS), it is essential for the Child Protection Investigator (CPI) to contact the head of the agency or director and the licensing worker. This is because these individuals have direct oversight of the facility and are responsible for ensuring compliance with regulations and standards set forth by the DCFS.

By engaging with the agency head and the licensing worker, the CPI can gather relevant information about the facility’s practices and the context of the report. This contact is crucial for ensuring that any necessary actions are taken to protect the child involved and for facilitating a thorough investigation into the circumstances reported.

Other options, while they might seem relevant, do not hold the authority or direct knowledge needed to address issues related to the licensed facility as comprehensively as the agency head and licensing worker do. For instance, a community outreach coordinator may have some understanding of the community resources available but is not directly responsible for the oversight of licensed facilities. Contacting the child's legal guardian may be important later in the process, but they are not typically privy to the operational aspects of the facility. Involving the local police department is also relevant in certain scenarios but does not replace the need to communicate with